Well, after almost an hour on the phone with Micr0$0ft Tech Support, and I do believe that I've personally talked to roughly half of their total workforce during that hour, the person who I finally got to said he doesn't know anything (about my problem, that is) so he'll try to get me a response within 24-48 hours. Now this is typical, even acceptable, but with Micr0$0ft's recent expansion into things like home entertainment, cable TV, and satellite communications, along with the new health care reform, this has some pretty frightening possibilities...
Imagine if you have a Micr0$0ft-run 911 line...
Disembodied voice: Welcome to Micr0$0ft 911! If you are calling from a touch-tone phone, please press 1 now...
Caller: *1*
Disembodied Voice: *excruciating pause* Micr0$0ft 911 provides 90 days of free emergency support. This 90--day period begins when you are conceived. If you have not yet been conceived, press one. If you have been conceived but are still under the ninety-day free support period, press two. If you...
Caller: *frantically* *3*
Disembodied voice: Welcome to Micr0$0ft 911! While you are holding, please consider our alternative support options. If you would like faxed medical information on common emergency conditions, you can call out FaxTips line at. . .
*ring*
New Voice: Hello, Micr0$0ft 911. May I have a daytime phone number?
Caller: *weakly* I've been shot...
New Voice: That's right, sir. Could I have your daytime telephone number?
Caller: 555-6712.
New Voice: Thank you...
*pause*
* anaesthetic elevator music*
Yet Another Voice: And that was Andy Barzell, with "Moon Over LA" from his upcoming City Lights disc, on the Trauma Records label. Now we'll go over some of our hold times for the emergency support groups. There are four people waiting in the Vehicular Accidents group; the longest hold time there is 10 minutes, twelve seconds. Nine people are holding in the Gunshot Wounds group, with a longest wait time of twenty minutes, four seconds. The Terrorist Bombing group has two callers waiting with a longest wait time of ten minutes, and the Hunting Accidents group...
Caller: *thud*
One More Voice: Hello, Micr0$0ft Gunshot Wound Emergency Assistance... Hello?
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